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  • "Thanks for taking such good care of me on my last order. You truly are a company that pays attention to it's customers!"
    John, AR
  • "Your products are great!"
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Send Returns to:

African American Wigs
3536 Highway 6 South #150
Sugar Land, TX  77478

Phone: 1-877-293-6442 
Email: sales@africanamericanwigs.net

Return Policy on all African American Wigs products If you are not fully satisfied within 14 days of the delivery date, you are welcome to return your product to us. To do so please email our dedicated Customer Service at admin@africanamericanwigs.net . You will be assigned Return Authorization Number allowing us track your return and credit your account. You can decide if you'd like to exchange the wig for store credit or if you'd rather have a refund. Exchanged products will be credited at 100% of purchase price, less shipping. Refunds will be credited at purchase price less 25% restocking fee and shipping charge. Returned products must be in new and unused condition, in the original packaging with all tags and documentation. For health and safety reasons we cannot accept wigs that have been worn, even if they have been washed. We cannot accept any item for return if it has any indication that it was worn. Sale items are not returnable. Custom wigs cannot be returned. Wigs that have been colored, cut or otherwise treated after purchase cannot be returned. Return shipping costs are your responsibility. We cannot credit your account until the product has arrived back in our warehouse. However, once it arrives, your card will be credited within two business days. Please feel free to contact us if you have any questions about returning or exchanging your purchase.
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